Jewelry Care Service Agreement Coverage
Repair or Replacement Coverage Due to Accidental Damage Occurring During Normal Wear:
- One-time replacement of stone(s), as a result of covered Accidental Damage
- Repair or one-time replacement of cracked or chipped stones
- Center Stone coverage included in the Lifetime plan only
Repair Coverage:
- Soldering, as required*
- Broken, bent or worn prongs or mountings
- Broken bracelets or chains
- Knots or kinks in bracelets and chains
- Broken earring posts or backs
- Stretched or broken pearl strands
- Cracked or thinning ring shanks
Service Coverage:
- Tightening or resetting of stones
- Ring sizing*
- Cosmetic rhodium plating of white gold*
*Please Note
- Excludes minor surface scratches incurred through Normal Wear.
- Soldering of engagement and wedding bands will only be covered as a repair, not at time of purchase.
- Ring sizing does not cover initial ring sizing at the time of purchase, eternity bands or invisible settings.
- Rhodium plating will be provided one (1) time each two (2) years of the term of the Service Agreement.
Watch Care Service Agreement Coverage
Repair or Replacement Coverage Due to Accidental Damage Occurring During Normal Wear:
- Accidental Damage to stem/crown
- Accidental Damage to case or bezel
- Accidental Damage to crystal
- Deep scratches, rips or gouges to leather or rubber watch strap*
- Water damage to water resistant products*
Repair Coverage:
- Broken clasp or links in metal watch bands
- Mechanical Failure
- Deep scratches or gouges to metal watch strap, band or bracelet*
Service Coverage:
- Replacement of batteries due to failure or depletion*
*Please Note
- Excludes minor surface scratches incurred through Normal Wear.
- Water damage to watches must be reported within thirty (30) days of first noticing the problem.
- Batteries are not to exceed one (1) replacement per year during the term of this Agreement. Replacement batteries must be supplied and fitted by the Selling Retailer.